As part of this code, we pledge to:
- Perform high quality diagnostic and repair service at a fair price using quality NAPA parts.
- Employ ASE certified technicians
- Be dedicated to customer satisfaction
- Exercise reasonable care for the customers property while in our possession
- Obtain prior authorization and provide a price estimate for work performed
- Provide a system for fair settlement of customer complaints should they occur
- Maintain the highest standards of our profession
- Uphold the integrity of all members of the NAPA AutoCare Program
Our National NAPA AutoCare Peace of Mind Warranty
We offer the NAPA AutoCare 'Peace of Mind' Warranty, providing our customers with 36 months / 36,000 miles of worry-free protection on qualifying parts and labor. Benefits to you are included FREE with your qualifying repair or service work. It's a written warranty that is honored at more than 14,000 locations nationwide - more than any other automotive repair brand. So, no matter where your travels take you, if you ever experience a problem with a covered repair, you can count on a NAPA AutoCare Center being nearby.
AAA Approved Auto Repair Center
In recognition of superior performance in meeting our customers' automotive repair needs we have been awarded AAA approval. Mountain Auto Care is required to meet all requirements and pass a stringent inspection annually in the areas of:
* Community Reputation * Facility Appearance * Customer Service * Warranty Coverage *
* Staff Qualifications and Training * Tools and Equipment * Scope of Services and Repairs *
ASE - Automotive Service Excellence
ASE promotes excellence in vehicle repair, service and parts distribution. ASE tests and certifies automotive professionals so they can offer tangible proof of their technical knowledge. The technicians at Mountain Auto Care are Master level ASE Certified Technicians, giving you the peace of mind you deserve when trusting your vehicle to us.